Returns Policy

Please note after placing your order and receiving the goods, if the goods are not suitable you have up to 7 days to notify Asco Lights Ltd who will then give you an authorisation returns number. Please use this number on all documents.

When sending goods back to Asco Lights the goods must be sent back in the original box and packaging to

ASCO LIGHTS,

91 LOWER HILGATE,

STOCKORT

SK1 3AW.

Please use a courier company as this will cut down the risk of damages. Upon receipt of the goods a refund will be issued back to your card. You will not be refunded the delivery cost.

 

If the order is a bespoke custom item you can not cancel the order.

 

Returns

If your light is faulty please inform Asco Lights and we will give you a returns authorisation number.

Please check your order and notify Asco Lights Ltd within 48 hours of any damages and any missing parts by email to sales@ascolights.co.uk or by calling in 0161 207 0212.